I can 100% understand that frustration of not cutting out the middle man. In some cases it would be highly beneficial.
I remember the story where they customer wanted to have the back of passenger plane open up, sales guy sold it, engineers did it without question. At the end someone asked why, it was because the customer wanted to quickly exchange air… People loss their minds but management was too busy counting the money.
I can 100% understand that frustration of not cutting out the middle man. In some cases it would be highly beneficial. I remember the story where they customer wanted to have the back of passenger plane open up, sales guy sold it, engineers did it without question. At the end someone asked why, it was because the customer wanted to quickly exchange air… People loss their minds but management was too busy counting the money.
It’s as if they don’t remember playing telephone when they were kids.