I think it’s a valid criticism that should be welcomed. You could make this argument for any company when they make a bad decision.

“Oh well you trusted this company blindly so why are you upset and criticizing this design choice you don’t agree with.”

I also am not convinced a criticism is less meaningful if it’s the minority opinion. Many such cases in the world where the minority opinion is proven to be better for the majority.

Maybe I’m the outlier but I have always failed to see chat history being very important. Realistically when is the last time you’ve combed through chat histories and why? If it’s to look for important information you can just write down the important parts and the rest is useless. I’m not trying to be elitist or anything I’m just genuinely curious hoping someone can explain this to me.