That’s not Steve…
Man, the CEO does not come of very well at all in my opinion. So much handing off blame to Fragile, not seemingly know what is on their agreement with the customer, especially the owning part.
Also, the part where he was pushing why they are pushing such high interest, over double after two years, especially when he’s touting the subscription isn’t for long term was very telling to me. I mean why not offer the user to buy when you’ve made the profit threshold and there was no answer outside of justifying predatory pricing with “but my survey says it’s good!”.
Just solidifies the fact that this is not a company I want to deal with going forward.
Cripes, just buy from any boutique builder with financing and avoid this predatory company.
I’m currently watching it and I can’t stand how weak he is. He is so passive I suspect he is so terrorified of showing any friction, that in private he abuses people when he thinks he’s safe from getting caught because he void of any principals. He’s completely vapid and hollow. Stop with the constant “Yeah yeah yeah…” when Jay is talking and learn how to be a man with principals and convictions. Do you notice with every criticism and challenge from Jay that he never objects and never pushes back or disagrees? He’s spineless.