If Amazon is the shipper… then it actually is Amazon’s fault. I don’t order from Amazon very much, but when I do, it always comes from an Amazon labelled van. Sure, the people that drive for them technically aren’t “employees” but it’s still a division of Amazon, with their logo slapped on the side of the truck. They can’t hide behind “but they’re contractors, not direct employees.” So find better contractors who do a better fucking job, you god damned gaslighters. Owner is one of the richest motherfuckers on the planet and the reason he has so much god damned money is because people act like that kind of shit isn’t their fault, “because they’re contractors.” It’s still Amazon’s choice to contract their labor and slap an Amazon label on their trucks.
However, if the delivery was done by a third party, your position stands as correct.
Even for the third party shipper, it’s still Amazon’s choice to contract out or permit shipping via that company.
The actual problem with these reviews is that the review is meant to tell us if the product is good, not the seller. A review of Amazon on the product page for… I don’t know, an electric toothbrush… on Amazon’s storefront doesn’t help me decide if that specific model of electric toothbrush is worth buying.
I would start by contacting the seller. They may not be aware of returned items being put back into warehouse inventories. Either way, you can get a replacement or refund.
I love the 1-star reviews regarding late, missing, or damaged packaging because, yeah, that’s Amazon fault.
If Amazon is the shipper… then it actually is Amazon’s fault. I don’t order from Amazon very much, but when I do, it always comes from an Amazon labelled van. Sure, the people that drive for them technically aren’t “employees” but it’s still a division of Amazon, with their logo slapped on the side of the truck. They can’t hide behind “but they’re contractors, not direct employees.” So find better contractors who do a better fucking job, you god damned gaslighters. Owner is one of the richest motherfuckers on the planet and the reason he has so much god damned money is because people act like that kind of shit isn’t their fault, “because they’re contractors.” It’s still Amazon’s choice to contract their labor and slap an Amazon label on their trucks.
However, if the delivery was done by a third party, your position stands as correct.
It doesn’t even matter if it’s Amazon’s fault. It’s not the product’s fault. The review is supposed to be about the product.
Even for the third party shipper, it’s still Amazon’s choice to contract out or permit shipping via that company.
The actual problem with these reviews is that the review is meant to tell us if the product is good, not the seller. A review of Amazon on the product page for… I don’t know, an electric toothbrush… on Amazon’s storefront doesn’t help me decide if that specific model of electric toothbrush is worth buying.
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What about if the product arrives with damaged or missing pieces (and the packaging is fine)? Serious question.
I would start by contacting the seller. They may not be aware of returned items being put back into warehouse inventories. Either way, you can get a replacement or refund.