Too many users abused unlimited Dropbox plans, so they’re getting limits::Some people have taken “as much space as you need” too literally.

    • hansl@lemmy.ml
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      1 year ago

      In the marketing department apparently.

      Companies should stop saying unlimited if we all agree nothing is unlimited, don’t you think?

      • Touching_Grass@lemmy.world
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        1 year ago

        We should be more responsible with services offered regardless what the service is otherwise. Growing up i remember life time guarantees, they no longer exist because these people who abuse services

        • hansl@lemmy.ml
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          1 year ago

          Lifetime guarantees are absolutely still a thing. But it’s normally for higher priced items since the quality of the average ware went down.

          I agree with you that customers should become more responsible for the decisions they make. But we’ve proven time and time again (for decades if not longer) that customers are not rational actors that know everything about everything. Ads would never work if that was a thing.

          But here we are. There are laws against false advertising and words have exact meanings. The fact that “unlimited” is still not false advertising baffles me. It should be.

          I guess you’re okay with predatory wordings in product descriptions that target people who don’t understand that things cannot be without limits? Just because they should know better, ignoring the fact you don’t know everything? Where do you draw the line? Would you blindly trust a single drug description saying it cures cancer, though no such thing can ever exist?

        • GroggyGuava@lemmy.world
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          1 year ago

          No, they no longer exist bc they were never sustainable, but they knew that in the first place and sold it as “life time” bc they knew they could make money by lying to customers. Lying is bad and we all agree businesses shouldn’t lie, no?

    • _haha_oh_wow_@sh.itjust.works
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      1 year ago

      That’s kind of the point: Companies shouldn’t be allowed to advertise anything as unlimited when it is, in fact, not.

      • Touching_Grass@lemmy.world
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        1 year ago

        They shouldn’t advertise lots of things but personal responsibility could have resulted in this service still being available so the bigger issue to me is the self regulation. I would bet good money the reason people used this much storage was for commercial reasons which would be abusing a personal use account. Which people should be pissed at rather than the unlimited.

          • Touching_Grass@lemmy.world
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            1 year ago

            They didn’t lie. Users could upload whatever they could. But individuals uploaded so much it made the company reassess what they offered. So like in life, the rest of us lose out because a handful of assholes abused a system

            • _haha_oh_wow_@sh.itjust.works
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              1 year ago

              You seem to be struggling with the English language and what words mean. This is beyond my ability to help you at this point so have a good day and good luck!

              • Touching_Grass@lemmy.world
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                1 year ago

                No I’m not. The issue isn’t unlimited as the company did offer unlimited storage. You could upload whatever you wanted. The issue was that too many people used so much of it that they ruined the service for everyone. Which is why the issue are the users who abuse a service.

            • eee@lemm.ee
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              1 year ago

              Unlimited doesn’t mean “upload what you want to a certain limit”, it means “upload what you want, as much as you want”.

              You’re misunderstanding the word unlimited, as countless others before me have already pointed out to you

              • Touching_Grass@lemmy.world
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                1 year ago

                No I’m understanding that unlimited doesn’t mean I shouldn’t consider if uploading 30 TB of data would cause problems just like I don’t assume free condiment’s means I can take every condiment in the restaurant

                • eee@lemm.ee
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                  1 year ago

                  2 things wrong with that analogy:

                  1. Restaurants don’t advertise “unlimited condiments”.

                  2. Condiments aren’t the main business of a restaurant.

                  But if a restaurant offers an all-you-can-eat buffet, there will be people stuffing themselves silly, because that’s what they advertised.

                  • Touching_Grass@lemmy.world
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                    1 year ago

                    Its not a bad analogy because both are services provided by a company. Both are up to the user to determine their usage. Both are services that over consuming of the service makes everyone lose the service. Free condiment’s and unlimited data are both do not impose restrictions on customers. But customers should self regulate in both instances. At some point when you’re uploading 20 TB you have to stop and wonder when the ride ends just like a normal person would when you’re stuffing your purse full of ketchup packets

    • JuxtaposedJaguar@lemmy.ml
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      1 year ago

      In what world do Nigerian princes email random people and offer to send them millions of dollars? Is it ok to scam old people and idiots because they should know better?