T-Mobile: "We are not raising the price... we are moving you to a newer plan."

T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: “We are not raising the price… we are moving you to a newer plan.”

  • Bongles@lemm.eeEnglish
    12·
    1 year ago

    I remember they had a plan for around $55 where they promised no price increases ever. So instead what they do is create a “new” plan periodically. I went up to “magenta Max” because I wanted some of the features and now they’re doing “Go 5G”. They try to advertise “upgrade every year” but they’ve BEEN doing that since the “jump” program when I first signed up for them years ago.

    Basically they create a new plan with minor changes to the specific details and claim it’s not a price change. They hadn’t been automatically changing people until this though.

    • Drunemeton@lemmy.worldEnglish
      4·
      1 year ago

      I’ve been on Simple Choice for many, many years now. I get up to 14 lines @ $50/line, each one has unlimited data & talk, plus 50 GB/month tethering. (There are other options included but I don’t use them.

      Apparently, last time I looked, Magenta is more expensive, had no extra lines, and tethering is an added cost. Plus those extra features are mostly an added cost as well.

      I really hope that we can indeed “opt out” of being forcibly moved to a different plan!